This privacy policy will explain how our organization uses the personal data we collect.

What data do we collect?

Our company collects the following data:

If you use our contact, survey or reservation forms: personally identifiable information such as name, e-mail address, telephone number, etc. may be collected.

We also use tracking details on our website, with both Google and Facebook, which provide us with information about how you use our website and where you came from. Further information on Facebook and Google can be found on the relevant platforms.

How do we collect your data?

You provide Villa Asturgal, S.L. directly with most of the data we collect. We collect data and process data when you :

• Contact us via our website

• Use or consult our website via your browser's cookies or by accessing the website via online advertising, such as on Facebook.

How do we use your data?

Villa Asturgal, S.L. collects your data so that we can :

• Process your reservation, inquiry or contact request

• Understand how users interact with our website to improve our service

Your data will only be accessible by us and our reservation management company.

We do not share your contact information with third-party suppliers or other companies.

How do we store your data?

Villa Asturgal, S.L. securely stores your data on our servers or via e-mail contact forms. This is accessible only by the above-mentioned persons, and the data is deleted from the server within 90 days.

E-mail contacts can be kept for longer, depending on demand and booking.

What are your data protection rights?

Villa Asturgal, S.L. would like to ensure that you are fully aware of all your data protection rights. Each user is entitled to the following:

• Right of access: You have the right to ask Villa Asturgal, S.L. for copies of your personal data. We may charge you a nominal fee for this service.

• The right of rectification: You have the right to ask Villa Asturgal, S.L. to correct any information that you consider inaccurate. You also have the right to ask Villa Asturgal, S.L. to complete any information that you consider incomplete.

• The right to erasure: You have the right to ask Villa Asturgal, S.L. to delete your personal data, under certain conditions.

• The right to restrict processing: You have the right to ask Villa Asturgal, S.L. to restrict the processing of your personal data, under certain conditions.

• The right to object to processing: You have the right to object to the processing of your personal data by Villa Asturgal, S.L., under certain conditions.

• The right to data portability: You have the right to ask Villa Asturgal, S.L. to transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to reply. If you wish to exercise any of these rights, please contact us at our e-mail address: reservas@villasturgal.com

Cookies

Cookies are text files placed on your computer to collect standard information about Internet logs and visitor behavior. When you visit VillaAsturgal.es, we may collect information from you automatically using cookies or similar technology. For more information, visit allaboutcookies.org.

How do we use cookies?

Our company uses cookies in a number of ways to enhance your experience on our website, including:

• Keeping you connected

• Understanding how you use our website

What types of cookies do we use?

There are different types of cookies; however, our website uses :

• Functionality: Our company uses these cookies to recognize you on our website and remember your previously selected preferences. This could include your preferred language and location. A mixture of proprietary and third-party cookies is used.

• Advertising: Our company uses these cookies to collect information about your visit to our website, the content you have viewed, the links you have followed and information about your browser, device and IP address. Our company sometimes shares limited portions of this data with third parties for advertising purposes. We may also share online data collected via cookies with our advertising partners. This means that when you visit another website, you may see advertisements based on your browsing habits on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to delete cookies from your browser. However, in some cases, some of our website features may not function as a result.

Privacy policies of other websites

The Villa Asturgal, S.L. website contains links to other websites. Our privacy policy applies solely to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Villa Asturgal, S.L. regularly reviews its privacy policy and places any updates on this web page. This privacy policy was last updated on January 1, 2024.

How to contact us

If you have any questions about our company's privacy policy, the data we hold about you, or if you wish to exercise any of your data protection rights, please do not hesitate to contact us.

Send us an e-mail to: reservas@villasturgal.com

How to contact the competent authority

If you wish to report a complaint or feel that Villa Asturgal, S.L. has not dealt with your concern satisfactorily, you can contact the Information Commissioner's Office according to the contact information on the EU GDPR website relevant to your region.